We are pleased to offer free USPS ground shipping & handling for all U.S. orders over $75 (before tax and after any discounts). For U.S. orders under $75, ground shipping & handling is the USPS calculated rate at the time of order. For an estimated shipping & handling please enter your zip code into the convenient USPS rate calculator we added to your cart.
We are proud to offer our customers three USPS shipping options, Ground Advantage, Priority Mail, and Priority Mail Express. If the USPS system is down or unable to give a current shipping rate, a default shipping rate of $8.99 will be used for the order.
All products carry a 30-day customer satisfaction guarantee. If you are not satisfied with any of our products, simply return the unused portion in the mail. If we receive a returned product within 30 days, we will issue a full refund. Your acceptance of the terms of purchase means you agree to and understand the refund policy.
Nevada Hemp Company does not accept returns or exchanges for items not purchased directly through us. If you purchase our products at an authorized Nevada Hemp Company partner, please place your request for return or exchange through them, as Nevada Hemp Company and our partners have our own exchange policy separate from ours. If you purchase Nevada Hemp Company products from an unauthorized retailer, website, or other non-authorized sources, we will be unable to honor returns, exchanges, or refunds of any kind.
All of our products and shipments are carefully inspected before leaving our facility. If your package and/or product is damaged do to freight or shipping, you must make a claim within 48 hours of receiving the package.
All returns must be sent to........
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Nevada Hemp Company
Attn: Product Returns
10070 Zephyr Heights Dr.
Reno, NV 89521
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Returns will be processed within 10 business days of the receipt of the returned goods. Electronic correspondence will be sent to the account holder when the return has been processed. For the status on your return please email us at nvhempco@gmail.com.
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